Contact
Talk to Alto.
Questions about an order, a certificate or a wholesale account — send us a note and a member of the team will reply by email.
Before you write
The fastest route to an answer
Most questions are answered in the FAQ. For these, go straight to the right place:
- Opening a wholesale accountApply for B2B access — it goes straight to account review.
- A certificate for a specific lotRequest a COA with the lot number from the vial.
- An existing orderInclude your order number below so we can find it quickly.